Every cybersecurity vendor has something to say about admin access.

And for good reason – privileged access remains a huge cyber risk for MSPs. If a threat actor can log into a privileged account, they can move laterally and steal resources from multiple customers. 

But while all the vendors agree that we have a problem… they don’t agree on the solution. 

The enterprise Privileged Access Management vendors will insist that they’re built for MSPs… but they won’t integrate with your RMM, PSA, or your documentation software, and they’ll often focus on use cases for the enterprise, like secrets management, non-human identities, or even the remote access use cases your RMM would cover - and their pricing doesn’t reflect the value MSPs need. 

Why MSPs Need A PAM Solution That’s Built For Them

At Evo, we believe that MSPs deserve better.

They deserve a solution that isn’t repurposed from an enterprise tool or based off legacy use cases. They need one platform that solves the core problems with securing your privileged access. 

They don’t just need a solution that can offer application-based elevation.

They need something that limits admin privileges for technicians and end users, and ensures that elevated processes run securely, minimizing risk for external intervention. 

They shouldn’t have to just swallow the cost of a PAM platform to create secure processes for their tech.

They should be able to resell End User Elevation with ease, with the same level of security and convenience your Technician Elevation provides.

Achieve Least Privileges For Every Environment

When we relaunched our Privileged Access solution, we focused on helping any MSP, whether they’re already running between their Microsoft directories to handle JIT manually on-demand or trying to automate it through scripting, RPA, or if they were still using permanent technician admin accounts and end user admin rights.

Today, with Evo, MSPs get a solution that makes it easy to manage hybrid AD environments, and for technicians to elevate across Active Directory, Entra ID, and local accounts. 

We also looked at the environments that MSPs are responsible for locking down and developed one secure login to protect them. To address the need to secure your networks, like your VPNs, we designed a Managed RADIUS offering to support Evo partners as needed, and an MFA/SSO login to support other critical resources end users might access in their day-to-day. 

Reduce Time To Investigate and Respond

But we didn’t stop there. We wanted to create a Privileged Access platform that gave MSP techs real productivity boosts, and actually reduced time to resolve access-based tickets. 

How did we do that?

By giving technicians the context they need for every elevation request that hits their queue.

Technicians don’t just get a VirusTotal link they can click – Evo generates an AI summary of what an end user is requesting, and details on the application requesting access to support risk assessments. 

Enforce Elevation Rules at Scale

The other bit of feedback we consistently heard about scaling PAM was how difficult it was to roll out auto-approval and denial rules for certain requests and applications.

Older solutions require experienced technicians to edit rules with manual scripting, and make it difficult to test elevation rules before running them. And the newer solutions have Audit Modes that require you to keep unlimited admin privileges active for at least a month to identify what to auto-approve or deny. 

With Evo, creating rules is as easy as converting an elevation request or even uploading an executable. 

And our Training Mode is purpose-built to help MSPs remove admin privileges, create rules, and test them before rolling them out with ease. 

Choose a solution that you can roll out in minutes, not months.

See Why MSPs Choose Evo for Privileged Access

Don’t settle for an enterprise solution that doesn’t focus on doing what your MSP needs, or for a point-specific solution that doesn’t solve the real problems with privileges. 

With Evo, you can finally take control of your MSP and end users’ privileged access—on your terms, for your clients, and for your business.

Schedule your consult and see why MSPs are making the switch.