Most MSPs think of Multi-Factor Authentication (MFA) as a necessary solution and a solved problem. Because threat actors are increasingly using phishing tactics and stolen passwords to log in versus exploiting other vulnerabilities, today’s MSPs are probably either offering MFA for free or as a piece of their baseline security package.
Even if an MFA app is table-stakes for cybersecurity, it’s not frictionless. Technicians managing MFA still have to regularly step in to enroll or disable MFA for on-and-offboarding new MSP clients, and troubleshoot any access or account lockouts, especially if an end user loses their MFA backup codes or forgets the answers to their security questions.
While most of the daily management activities aren’t a major blocker for your MSP, your MFA vendor not being there when you need them definitely is.
And that’s an issue when major enterprise MFA providers consider MSPs an afterthought. They either don’t offer dedicated support to MSPs if they run into an issue, or they require you to go through a middleman (like a third-party reseller or a cloud marketplace), making the time to resolution longer and frustrating your techs.
What Does an MSP-Focused MFA Solution Look Like?
It’s clear MSPs deserve a better experience.
They deserve a multi-tenant dashboard that’s built to simplify MFA management. They deserve MFA that’s easy to configure, roll out, and manage. And most importantly, MSPs deserve a solution that doesn’t just support their use cases – they support the MSP’s team.
MSPs Choose Evo For MFA That’s Built For Them
That’s where Evo MFA comes in.
We didn’t kitbash our old enterprise dashboards into a multi-tenant console. The Evo Portal is specifically designed to give MSPs one place to manage their end users’ identities. In fact, you can enable or disable MFA for an end user with one click.
And unlike the enterprise MFA vendors that don’t even maintain knowledge bases for MSPs, we pride ourselves on our dedicated support and going above and beyond to resolve issues for our partners.
But you don’t have to take our word for it. Here’s what one of our partners in South Carolina says:
Best MFA DUO/Okta Replacement. Evo has a superior product and superior support for MSPs looking for a full IAM solution. Geared towards the channel and MSPs - unlike larger vendors, you don’t get lost in the shuffle. Easy to deploy and manage. Working with sales and support has been a breeze. I love when my vendors call to check up on me and offer assistance. I found their products as a recommendation on Reddit when I was searching for DUO alternatives, and I'm thankful for that review. This is exactly the type of vendor I have been looking for!
Our best-in-class doesn’t just stop at the troubleshooting level. Evo does everything in its power to maximize MFA adoption for your end users. Evo makes it easy to co-brand your MFA logins with your MSP’s logo, colors, and branding, and offers dedicated sales, marketing, and onboarding resources to make it easy for you to get your customers on the Evo Authenticator and authenticating with an MFA app.
Get One Login For Your End User Accounts, Endpoints, Servers, and More.
At the end of the day, MFA shouldn’t just be a checkbox.
When you look past the use case and line item, end users need a secure login to company resources and get their work done.
With Evo, MSPs can customize to offer the ideal balance of security and convenience for their customers.
Evo Identity Management lets you offer one login across accounts, endpoints, servers, web applications, and more - whether you’re securing sensitive data with MFA, SSO, or RADIUS. (And for the MSPs that are still worried about customers failing to adopt MFA or SSO, we even let you verify end user identities before granting access to anything using Microsoft Authenticator and Duo.)
Are you ready for an MFA solution built for the channel?
