About Helion Technologies
Helion Technologies is the nation’s leading managed IT, cybersecurity, and compliance provider dedicated exclusively to auto, heavy-truck, and RV dealerships. With over 1,000 dealership locations under management and a 98% client retention rate, Helion delivers the scale, responsiveness, and industry expertise dealerships need to stay secure and productive. For more than 25 years, the company has helped dealerships streamline operations and maintain compliance through proactive monitoring, rapid technical support, and deep understanding of OEM systems and regulatory demands.
Helion’s comprehensive service suite includes 24×7×365 SOC monitoring, managed compliance programs, nationwide onsite support, and multi-tier help desk services—all tailored to the unique technology challenges of the dealership environment. By consolidating IT, security, and compliance under one trusted partner, Helion empowers dealerships to eliminate technology headaches, strengthen their cyber resilience, and focus on what they do best: selling and servicing vehicles.
The Challenge: Admin Access Everywhere
Before partnering with Evo Security, Helion encountered a common challenge in the dealership space: user permissions had expanded over time to support speed and flexibility at the store level. While Helion already had strong controls in place, this created an opportunity to further tighten least-privilege enforcement in a way that would not disrupt dealership workflows.
A multi-vendor IAM and PAM architecture supported Helion’s security requirements but introduced operational complexity across authentication, MFA, and policy enforcement, making consolidation a strategic step toward greater efficiency and control.
“As we grew, managing identity and privileged access across multiple tools and portals became increasingly complex, which led us to look for a more scalable, unified approach.”
The Solution: Consolidation with Evo
Helion turned to Evo Security to simplify and centralize identity security—starting with Evo End User Elevation to remove permanent admin rights while keeping users productive. Evo’s MSP-first design, just-in-time elevation, and flexible packaging were key drivers in their decision.
Implementation has been smooth, with Evo’s support team staying responsive through their partner Discord channels. By consolidating Elevation, Multi-Factor Authentication (MFA), and Single Sign-On (SSO) under one platform, Helion is actively working to reduce vendor sprawl and standardize authentication for both technicians and end users.
“Evo is very willing to work with us on tailored solutions and understands how MSPs actually need to roll out products.”
The Results: Greater Efficiency, Stronger Control
Helion has already seen tangible results from deploying Evo’s elevation solution:
Fewer tickets: Automated elevation rules mean users no longer have to call in for simple software updates and installs.
Saved technician time: Less time spent on basic access requests.
Improved security posture: Removed unnecessary local admin accounts, making it easier to meet FTC regulations.
Better visibility: Evo’s audit logging makes it simple to track privileged access activity across workstations.
Operational simplicity: Moving from multiple fragmented IAM tools to one cohesive platform.
“Technicians are thrilled because it saves them time and work. Clients love not having to call us for basic updates.”
Key Wins
Standardized least-privilege access across end users
Reduced ticket volume and technician workload
Increased compliance readiness and security visibility
Simplified IAM stack by consolidating multiple tools into one platform
“Identity and Access Management has become central to modern security. Having the right controls in place to manage access and protect accounts is essential — and Evo helps us stay ahead as threats and environments continue to evolve.”
Industry: Automotive
Endpoints Managed: 30K+
Services Used: PAM & IAM
